FAQ

1.Why Use an LED Grow Light?
LED grow light have energy efficient,low heat output,easy to use and other advantages.LED grow lights can speed up your plant's vegetative processes and boost yields and resin content and terpenes,while saving you over 50% on your energy bill. LEDs can deliver more usable light per watt than traditional grow lighting.Good choice for Commercial growers and growers who wants great growing result!

2.How to get in contact with Shengsite?
If you have any needs, please email us at info@shengsiteled.com.

3.How long will it be shipped after purchase?
Basically we will ship it within 2 work days fast shipping method if stock is enough.

4.What can i do if i order the wrong item?
If you have not paid your order, you can sign in your account and click cancel button to cancel it directly; if you have already  ordered it, you should send email to info@shengsiteled.com to cancel it.
But If the item is shipping on the way or you have received it, you need contact us firstly,we will give you a refund ,but please kindly note that customers should be responsible for the return shipping cost. Please remember to refuse to sign for the package once the product arrives at your door.

5.How can I make a change or cancel my order?
If you need to change or cancel an order please email us at info@shengsiteled.com. We will get you sorted out right away. 

6.How long will it take for my order to ship?
Provided your order is in stock, we will ship it within one business days from the day it is placed. If for some odd reason we aren’t able to get it shipped by then, we will contact you.